Refund Policy

Last updated: November 11, 2026

We want purchases from Saje to arrive as expected. Customers in Canada may request a return within 30 days after delivery.

Return eligibility

Items must be unused, in their original condition, and returned with the original packaging. Please provide the order number or other proof of purchase. Contact us before sending a return so we can confirm eligibility and provide the return instructions.

Return shipping

For an eligible return, Saje will cover the return shipping cost and provide the return method or a prepaid label where available. Do not send products to the business address unless our support team instructs you to do so.

Damaged, missing, or incorrect items

Contact us promptly with the order number, a description of the issue, and clear photos of the product and packaging. We will review the information and arrange an appropriate replacement, return, or refund.

Refunds

After the return is received and approved, we will issue the refund to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the credit.

Order changes and cancellations

Contact us as soon as possible before shipment if you need to change or cancel an order. We will try to help, but a change or cancellation cannot be guaranteed once processing has begun.

Saje
102 Northern Ave E, Sault Ste. Marie, Ontario, P6B 4H4, Canada
Email: Support@sajelifes.com
Phone: (639) 490-0176