Privacy Policy
Last updated: November 11, 2026
This policy explains how Saje collects, uses, and discloses personal information when you visit sajelifes.com, place an order, contact us, or otherwise use our services in Canada.
Information we collect
Depending on how you use the store, we may collect contact and account details, billing and shipping information, order and transaction details, customer service communications, device and browser information, IP address, cookie identifiers, website activity, marketing preferences, and information needed to prevent fraud or protect the store.
How we use information
We use personal information to operate the storefront; process payments and orders; arrange delivery and returns; provide customer service; maintain security; prevent fraud; keep business and tax records; analyze and improve the store; and, with appropriate consent, send marketing communications or measure advertising.
Cookies, analytics, and advertising
The store and its service providers may use cookies, pixels, local storage, and similar technologies for checkout, account functions, preferences, security, analytics, and advertising. Browser or device controls may allow you to block or delete some technologies, but doing so can affect site functions. Where consent is required, you may withdraw it through the available privacy or cookie controls.
Service providers and disclosures
We disclose information as needed to Shopify, payment processors, delivery carriers, fraud-prevention and security providers, analytics or marketing providers, professional advisers, and other vendors that help us operate the store. We may also disclose information to comply with law, enforce agreements, protect rights and safety, or complete a business transaction. Service providers may process information outside your province or outside Canada, where it may be subject to the laws of that jurisdiction.
Consent and marketing
We seek meaningful consent where required. You may withdraw consent, subject to legal or contractual limits and reasonable notice. Marketing messages include an unsubscribe method. Transactional messages about orders and service remain necessary to complete purchases and provide support.
Retention and security
We keep personal information only as long as reasonably needed for the purposes described above, including legal, accounting, fraud-prevention, and dispute-resolution requirements. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, but no system can guarantee absolute security.
Your privacy rights
Subject to applicable Canadian law, you may ask to access personal information we hold about you, learn how it has been used or disclosed, correct inaccurate information, or request deletion where available. You may also withdraw consent or complain about our handling of personal information. We may need to verify your identity and may retain information when required or permitted by law.
Children
The store is not directed to children under 13, and we do not knowingly collect their personal information without appropriate consent.
Contact and complaints
Send a privacy request or complaint to Support@sajelifes.com. You may also contact the Office of the Privacy Commissioner of Canada or the appropriate provincial privacy authority.
Saje
102 Northern Ave E, Sault Ste. Marie, Ontario, P6B 4H4, Canada
Email: Support@sajelifes.com
Phone: (639) 490-0176